Fundraising for GOC CARE LTD
Donate Today and Support the Spirit of Filotimo.
Donations of $2.00 or more are Tax Deductible
Current Fundraising
Donation Refund Policy
What if I want to withdraw my donation or if I accidentally donated the wrong amount?
All donations are gifts made to GOC Care LTD, a public benevolent institution (ABN 72638662058) registered with the Australian Charities and Not-for-Profits Commission and endorsed by the Australian Taxation Office as a tax concession charity and deductible gift recipient, with no conditions. All donations are to be used in line with the objects of the charity.
Refunds may be issued at GOC Care LTD’s discretion. Refunds are issued only in exceptional circumstances, and only if the request is made within 60 days of the donation being made. GOC Care LTD reserves the right to deduct any bank fees, transaction charges or processing fees associated with the refund from the refund issued. Some circumstances in which refunds might be issued include when the donation was:
• made in error;
• made in an incorrect amount; or
• not authorised by the donor.
Donors with exceptional circumstances such as these have 60 days to notify GOC Care Ltd of any errors and make a refund request in writing.
Please note, GOC Care Ltd is under no obligation to refund donations made in error and does not normally offer refunds for a change of heart. It is for this reason we ask you make your decision to donate carefully.
You may contact us at accounts@gocstgeorge.com.au to request a refund. Please include details of your original donation including:
• your full name (or the name used on your credit card)
• the donation date
• the donation amount
• your receipt number, and
• the nature of the error made.
GOC Care Ltd will review your refund request and let you know the outcome. If your refund is approved, your original tax receipt becomes void and invalid, and a new receipt will be issued (where applicable).
Notwithstanding the above, in circumstances where an error is made by GOC Care LTD, our financial institution(s) or platform partners, a full refund will be made immediately upon a confirmation of the error, with processing costs borne by us.
